Service Support

Are You a Customer of Ours?
Customer Satisfaction has ever been a major strategic goal and our Quality System has been designed to meet that target.

To meet the requirements of our Quality System we provide a questionnaire in order to better know your requirements.
We kindly ask you to take some of your valuable time to answer a few questions. Your feedback will be essential to help us assuring and improving the Quality of our products and service.

We thank you in advance for your endeavours.

Items marked with asterisks (*) are required information.
The filled-in data will be used for Zumbach internal purposes only. It will not be handed out to third parting.

Questionnaire filled in by:

Company *
Name *
First Name *
Function / Title
Address line 1 *
Address line 2
Address line 3
City *
ZIP Code *
Country *
E-mail *
Phone *
Fax
Additional notes
                  

Concise Ratin for:

Technical Assistance and Remote Service Support

Did you ever need our technical assistance and/or our remote service support to set-up or use the Zumbach products?
If yes, please rate the following points:

Reaction time
Expertise of the service engineer 
Courtesy and willingness 
Assistance at site
Repair carrying out
Remote service
Service handling in comparison to others

 

 Additional notes

 

 

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